Search our database of over 100 million company and executive profiles. View ankit nayars profile on linkedin, the worlds largest professional community. See the complete profile on linkedin and discover vineets connections and jobs at similar companies. I read this book when a person from hcl was going to visit my department for a seminar. I know it is to be found beyond established pinnacles. Why i put my employees ahead of my customers forbes. Sapna nayar local account manager astrazeneca linkedin. This managerial approach was created to drive an inverted organizational structure, create transparency and accountability within. Contact here for books,stationery items in mumbai, maharashtra. Turning conventional management upside down kindle edition by nayar, vineet. Vineet nayar steps down from hcl tech board business. Vineet nayar is author of the highly acclaimed management book employees first, customers second.
Hcl technologies ceo vineet nayar responded to the recent global. Can anant gupta continue vineet nayars dream run at hcl. The business current operating status is ceased registration with registered address the business principal activity is in other education n. His philosophy of employees first, customers secondone that goes against the dominant management theory of keeping customers first has been recognized as delivering results. Have you ever tried to shake things up to find a solution. Fd mobile subscription want to connect with less than 500 selective companies. Book appointment, consult doctors online, view doctor fees, contact number, address for ojus atm dr. See the complete profile on linkedin and discover sapnas connections and jobs at similar companies.
Read more about can anant gupta continue vineet nayars dream run at hcl. My bet is that we will find it in the refreshingly new approach of generation y. Vineet nayar has produced a summarized account of the turnaround he helped mastermind at hclt, a leading indian it company in this book. View sapna nayars profile on linkedin, the worlds largest professional community. Lead and sme with history of leadership, strategic planning, and delivery effectiveness. Vineet nayar is former ceo of hcl technologies and founder of sampark foundation. Vineet nayar sold 27,00,000 equity shares of rs 2 each 0. Download it once and read it on your kindle device, pc, phones or tablets. Vineet nayar actually exercised adaptive leadership where he first judged the situation and shaped up the solution as per the requirements. Today, sampark foundation is transforming learning outcomes for 7 million children studying in 76,000 schools in uttarakhand, chhattisgarh, himachal pradesh, haryana, uttar pradesh and jharkhand. Nivas infosys was incorporated on 7 june 2000 wednesday as a sole proprietor in singapore.
Vineet nayar sells hcl technologies shares worth rs 3. Vineet nayar, vice chairman and ceo of hcl technologies hclt, believes this must change. Applying leadership pricipals6 1\1 question 1 vineet. Employees first structure in which management is accountable to employees, as well as the other way around. View vineet nayars profile for company associations, background information, and partnerships. Nivas infosys 52921590w singapore business directory. One such idea putting employees first and customers second sparked a revolution at hcl technologies, the it services giant. Book appointment, consult doctors online, view doctor fees, contact number, address for neha nandwani dt. Ankit nayar deputy general manager tvs supply chain. It industry veteran vineet nayar on friday stepped down from the board of indias fourth largest software services firm, hcl technologies, to devote more time to his foundation.
So we said, why dont we turn the conventional wisdom upside down and say employees first and customers second. Use features like bookmarks, note taking and highlighting while reading employees first, customers second. In this candid and personal account, vineet nayarhclt s celebrated ceo recounts how he defied the conventional wisdom that companies must put customers first, then turned the hierarchical pyramid upside down by making management accountable to the employees, and not the. Employees first, customers second that is the core philosophy of hcl technologies and the title of the new book by its ceo, vineet nayar. View vineet nayars profile on linkedin, the worlds largest professional community. Vineet nayars employees first, customers second the. It was incorporated on 23 december, 1931 and is located in kolkata, west bengal. For hcl chief executive vineet nayar success means. Bata india ltd company information, financial reports. One of two business philosophies dominate organizations today, customers first or employees first.
Hcl technologies vicechairman and chief executive officer mr vineet nayar sold his entire stake in the company for rs 3. The first step that hcl took was to create unhappiness. Employees first, customers second corporate rebels. Should employees really come first in a company as i have very publicly suggested and as we have implemented as a policy at hcl. In 2005, vineet nayar became the leader of indian it and consulting. Leadership is about exercising leadership by mobilising the resources one has. Neha nandwani in piplod, surat book appointment, view.
In this candid and personal account, vineet nayar hclts celebrated ceorecounts how he defied the conventional wisdom that companies must put customers first, then turned the hierarchical pyramid upside down by making management accountable to the employees, and not the other way around. One such ideaputting employees first and customers secondsparked a revolution at hcl technologies, the it services giant. Fd subscription online subscription for continuous prospecting. Vineet nayar is an acknowledged management visionary and a radical thinker who architected the companys employee first, customer second efcs strategy, which transformed hcls business, starting in 2005. Vineet nayar born 1962 is an indian business executive, author and philanthropist. He recommends an alternative that includes some unconventionaleven radicalmanagement practices. Vineet nayar sells entire stake in hcl tech for rs 3. But for vineet nayar, ceo of new delhibased hcl technologies, one of indias largest it firms, the slowdown does not. Turning conventional management upside down hclts success resulted from putting employees first, especially those working in the value zone where company and customer interact. Vineet nayar steps down from hcl technologies board. Nayar joined hcl technologies in 1985 after earning his m.
Your bestselling book employees first, customers second. Explore the takhar, navneeta business page in berkeley, ca. Technology business research, an independent technology market. In both his ted talk and his book employees first, customers second, vineet discusses how. The employees first movement even reaches into health care. Turning conventional management upside down, he describes how hclt successfully left behind outdated. As vineet nayar describes in this refreshing book employees first, customer second. And i am trying to do just that as i search for new leadership that will lead the way to find the solutions for a better tomorrow. One such ideaputting employees first and customers secondsparked a. Vineet nayar quotes author of employees first, customers. Books videos opinion sponsor collaborations reports student fellows newsletter. In 2005, vineet nayar became the leader of indian it and consulting company hcl technologies. Vineet argues that how it got to be one of the worlds largest it firms is by putting employees first and customers second.
Employees and customers arent first leadership freak. Hcl technologies and nayar leadership case study by. When nayar met with hclts clients, he discovered that a certain subset of staff members was creating the most value for customers. Vineet nayar, chief executive of hcl technologies till january this year, has decided to step down from the board of the company. A free inside look at navneet publications india salary trends based on 9 salaries wages for 9 jobs at navneet publications india. While accounts of this sort often risk turning into an advertorial for the company or the ceo, in this case i would say the author managed to successfully thread the thin line and deliver content first, with the company itself remaining more in the. He was able to take the it services firm hcl technologies on that journey from losing. Our first tenet is employees first, customers second.
Sounds radical, but when he explains, it makes sense. In this candid and personal account, vineet nayarhclts celebrated ceorecounts how he defied the conventional wisdom that companies must put customers first, then turned the hierarchical pyramid upside down by making management accountable to the. This case study is an excellent example of how different types of parties can be brought together in a large scale transaction and how the original energy of those early meetings can be lost over time. At hclt, vineet nayar adopted an employees first structure in which management is accountable to employees, as well as the other way around. The book is a refreshing and frank look at the challenges facing leaders looking to transform their company, culture and employees. Nayar has been appointed senior advisor to the company as well as hcl corporation, the holding company of the hcl group. Just when the general outlook for information technology it firms playing the outsourcing game was looking potentially perilous, hcl technologies indias fourth largest it. Ojus atm in domlur, bangalore book appointment, view. A case study of multidimensional leadership theory application in a global organization. Vineet nayar founder and chairman sampark foundation. Vineet nayar assistant vice president major incident. Published by user, 7 years ago vineet nayars employees first, customers second efcs is a first person ceo account of the transformation of their enterprise. Takhar, navneeta berkeley, ca business information. Vineet nayars turnarond story is one of the masterpiece of evolving nature of.
Vineet nayar quotes showing 11 of 1 the role of the ceo is to enable people to excel, help them discover their own wisdom, engage themselves entirely in. As a result, 25,000 people looked up to him and waited for his direction. Wondra found that the human spirit is what makes a successful employee. In this candid and personal account, vineet nayar hclts celebrated ceo. Vineet nayar is chief executive officer of hcl technologies, the indiabased global information technology services company, and author of employees first. Vineet nayar vice chairman and ceo at hcl technologies. One small idea can ignite a revolution just as a single matchstick can start a fire. Vineet cofounded sampark foundation with his wife, anupama nayar, back in 2005. He is the former chief executive officer of hcl technologies 2007, founder chairman. It is a title very similar to one of the key books that influenced happy ltd from its earliest days.
Leaders interview with vineet nayar, vice chairman and. Shriram life insurance customer care and toll free number. Fd for all a free search tool for refining companies. Vineet nayar previous president for hcl technologies limited. In todays column i interview vineet nayar, ceo of hcl technologies. Under him, hcl technologies has seen spectacular rates of growth, far ahead of industry numbers.
Employees first, customers second book by vineet nayar. The company has nine directors ravindra dhariwal, akshaykumar narendrasinhji chudasama, and others. Turning conventional management upside down by vineet nayar isbn. In 1993, he founded comnet, where he incubated the remote infrastructure management. In this candid and personal account, vineet nayarhclt s celebrated ceorecounts how he defied the conventional wisdom that companies must.
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